Airs@t reports are inclusive of m1nd-set’s sophisticated analyses such as the Asymmetry of satisfaction to indentify and prioritize key drivers. They are divided amongst the following air-routes:

A slightly different methodology is used for US domestic flights.

Available to airlines and other actors of the travel industry

Airs@t data is available to actors from the travel industry who want to understand the needs, expectations and key drivers of passenger satisfaction. It is the most powerful benchmarking tool for airlines and companies providing services to airlines.

For more detailed information: