About us

Our vision is to be the voice of the travelers to help all stakeholders in the travel industry to continuously improve their products and services. By communicating the behavior and expectations of the travelers to aircraft manufacturers, airlines, airports, retailers and brands, we want to positively contribute to the Travel Ecosystem around the world.

m1nd-set is a research agency based in Switzerland. Our key sector of activity is the airline, aircraft manufacturer, airport and travel retail research, and consulting.

m1nd-set has conducted over 2.000 qualitative and quantitative research studies around the world, and has successfully provided marketing intelligence to over 50 Fortune 500 companies.

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